Tenchita the Clown's Term of Service
This Privacy Policy/Term of Service governs the manner in which Tenchita the
Clown (“Tenchita”) collects, uses, maintains and discloses information
collected from users (each, a "User") of the www.tenchitatheclown.com website ("Site"). This
privacy policy applies to the Site and all products and services offered by
Tenchita.
Personal identification information
We may collect personal identification information from Users in a variety of
ways, including, but not limited to, when Users visit our site, register on the
site, place a deposit, fill out a form, respond to a survey, subscribe to the
newsletter, request information, and in connection with other activities,
services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.
Users may, however, visit our Site anonymously; however certain features may still require Users to enter their information, in which case, if you wish Tenchita to delete your information please contact Tenchita directly.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Any information collected will not be disclosed to any third parties. Information is only collected for statistical and to improve customer service.
Web browser cookies
Our Site may use "cookies" to enhance User
experience. User's web browser places cookies on their hard drive for
record-keeping purposes and sometimes to track information about them. User may
choose to set their web browser to refuse cookies, or to alert you when cookies
are being sent. If they do so, note that some parts of the Site may not
function properly.
How we use collected information
Tenchita the Clown collects and uses Users personal information for the
following purposes:
-
To
improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. -
To
personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. -
To
improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you. -
To
process transactions
We may use the information Users provide about themselves when placing a deposit or paying for a reservation only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. -
To
administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. -
To
send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. Users may periodically receive emails from Tenchita during holidays or when a new service is being offered. If User wishes not to receive such emails, please notify Tenchita the Clown directly and the User’s request shall be honored.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Media (Pictures and Videos)
Media on Tenchita the Clown's website has been used with implied/explicit permission of the party's host. If you find any media in which you are in that you will not like to be on the website please email tenchitatheclown@gmail.com, and it will be removed.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Google Adsense
Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
Changes to this privacy policy
Tenchita the Clown has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Placing a deposit with Tenchita the Clown
All deposits made to Tenchita are subject to the return policy on this Terms of Service and on the invoice. To the extent to which the terms differ, the terms of this page will govern.
By placing your deposit you hereby agree with the following terms, and the terms found on your invoice.
I. Deposit Refunds:
A. If the reservation is canceled 30 days or more before the scheduled event full deposit (100%) will be refunded.
B. If the reservation is canceled between 14-29 days before the schedule event, fifty percent (50%) of the deposit refunded.
C. If the reservation is canceled 13 days (or less) before the scheduled event, NO REFUND (0%) WILL BE REFUNDED.
D. In the event that the booking is made within 30 days or less before the event, the client will have 48 hours to cancel and receive a full refund (100%). If not canceled within the 48 hours, refunds will be given in accordance with the terms above.
II. Time/Date Requested
A. By placing this deposit you hereby certify that the time/date that you have told Tenchita is the correct time/date of your event.
B. In the event that you need to reschedule, Tenchita will make her best effort to accommodate you to fit the needs of your party, however, please keep in mind that the time/date of your event may already be scheduled for someone else, and if this is the case, Tenchita is only responsible for showing up at the Time/Date given to Tenchita at time of booking.
III. Punctuality
A. Tenchita makes every effort possible to arrive at your event at the time requested, so please ensure that you are ready for Tenchita upon her arrival.
B. In the event that inclement weather/unusual heavy traffic will affect Tenchita’s punctuality, Tenchita will contact the client directly to reschedule the event to a later time (usually within 15-30 minutes). The client will still receive the full amount of time for the services booked.
C. Tenchita is not responsible for the Punctuality of the client’s guest, and any change of schedule is subject to Tenchita’s approval and will depend on her other bookings and her discretion.
IV. Services client must provide Tenchita
A. By placing this deposit, you hereby certify that you will provide Tenchita adequate space for her to work, a place to park (IN FRONT) of the location, and electricity for her equipment. If you are unable to provide any of this services to Tenchita please contact her directly.
V. Travel Fee
Please contact Tenchita to inquire whether an additional
travel fee, based on the location of the party, applies to your reservation.
Contacting us
If you have any questions about Tenchita’s Terms and
Conditions, the practices of Tenchita, or your booking, please contact us at:
Tenchita the Clown
www.tenchitatheclown.com
407-334-3243
tenchitatheclown@gmail.com